WHAT IS A COOKIE?

Cookies are data stored on the hard drive of the computer, and they are used to streamline and optimize the functioning of the server, web browsing, applications, and the service offered by OFF-HIGHWAY POWERTRAIN SERVICE SPAIN, S.L (hereinafter OHP Service) on the Internet.

In this way, cookies are files, usually text, that the website and/or application installs on the computer of the user who has visited that website. These cookies are used to monitor us, and every time the user visits that website, it "connects" the website with that cookie, and thus it will know who the user is, where they come from, and which websites the user has visited.

Cookies are essential for the functioning of the Internet. They are files downloaded to any device that accesses the Internet, whether it is a computer, a smartphone, and/or a tablet.

Cookies allow faster and more efficient access to the information on our web servers www.ohpservice.com and facilitate faster access for users to the selected products and/or services.

They are also used for statistical purposes and to analyze the behavior of users who have accessed the website and/or application. In some cases, they are used to personalize the services offered to the user, helping OHP SERVICE provide more personalized products and services tailored to their needs.

We inform you that OHP SERVICE, in order to streamline the service offered, improve your experience, and provide personalized services adapted to your needs, as well as to identify each user with the greatest speed and efficiency, will use both first-party and third-party cookies when accessing the websites www.ohpservice.com.

The information that OHP SERVICE stores on your device consists solely of a number that identifies a user, in addition to the preferred browsing language and the date the portal was accessed. All this will allow us to recognize you during future visits to our website.

Cookies are anonymous. In this way, no cookie allows contact with the user's phone number, email address, or any other means of contact. Thus, cookies are a number and do not store the user's personal information, personal data, or bank account details, except for cookies that identify a previously registered user to recognize them in the future as a user and/or client. This type of information-access cookie only exists in the "Registered User" section of the specific area of the website and/or application.

A cookie can only be read by the website and/or application that sent it to the user's device. No cookie can extract information from the user's hard drive, steal personal information, install programs, or introduce viruses into the user's computer system.

A cookie is a file that is downloaded to the site when you access and use it. Cookies allow us to store and retrieve information about your browsing habits on the site. The information obtained is related, for example, to the number of pages you visit, the frequency and recurrence of visits, the duration of your visit, etc.

What cookies allow us to do is simply recognize you during your future visits to our website, improve our website, and offer a more personalized service. Specifically, it allows us to create usage patterns and trends, obtain information about your preferences and individual interests, and recognize the user's IP address when they visit the portal, provided the user accesses it from the same computer.

The information we obtain is related to the number of times the user has entered the page, the place from which access was made, country, selected language, frequency of entry and visits to the website, duration of the visit, sections and sub-pages visited, and the browser and device used to access the site.

Any user can modify or reject a cookie by configuring their web browser so that it is not accepted, as well as adjust their preferences through the browser options. In this last case, OHP SERVICE warns that the speed and quality of the service may decrease.

TYPES OF COOKIES

From the different types of cookies, we can distinguish the following:

By Duration

Depending on the amount of time they remain active on the terminal device, we can distinguish the following:

Session Cookies:
According to the Data Protection Agency, "these are a type of cookie designed to collect and store data while the user accesses a webpage." In this way, these cookies are activated every time the user connects and are deleted as soon as the user leaves the website and closes the browser.
These cookies allow the user’s navigation to be managed, for example, checking the selected language or if access to the portal or the registered user has been validated using the password.
They are also often used to store information that is only relevant for the provision of the service requested by the user on a single occasion, such as a list of purchased products.

Persistent/Permanent Cookies:
According to the Data Protection Agency, these are "cookies in which the data remains stored on the terminal and can be accessed and processed for a period defined by the cookie manager, which can range from a few minutes to several years." Consequently, these cookies remain on the user's computer for a specified time and/or until a defined date, when a goal is fulfilled or when the user deletes them manually.

By Ownership or Managing Entity: Among these cookies, we distinguish the following:

First-Party Cookies:
According to the Data Protection Agency, "these are cookies sent to the user's terminal device from equipment or a domain managed by the publisher itself and from which the service requested by the user is provided." In this way, these are cookies managed by the domain, website, and/or application accessed by the user.
They are used to identify the user, manage the contracting of a product or service, identify the user's preferences, language, and manage access to the user's restricted area.
Regarding these cookies, they can be blocked; however, the functionality of the website and/or application may decrease and slow down.

Third-Party Cookies:
According to the Data Protection Agency, these are "cookies sent to the user's terminal device from equipment or a domain not managed by the publisher but by another entity that processes the data obtained through the cookies."
These are cookies managed and controlled by a third party, through a domain different from the website being accessed, and are not managed by OHP SERVICE but by another website that processes the data through its own cookies. In these cases, the issuer and manager of the cookie would be this third-party website and not OHP SERVICE itself.

This would be the case for those links that, from the portal, allow access to other web pages such as Twitter, LinkedIn, and/or Facebook, among others. In this way, when accessing other pages like social networks through the link from the OHP SERVICE website, the user will not need to re-enter their data to share information as they would on Facebook. Instead, the user is automatically identified. In doing so, the user authorizes this social network to store a persistent cookie that remembers their identity and guarantees access to the services. In these cases, to delete this cookie and revoke access, the user must go to that third-party domain, in this case, the social network, and update their preferences.

The cookies used by these third parties are necessary for the user to access the service and are governed by the provisions in their respective cookie policies.

Cookies according to their purpose: Depending on the purpose for which the data obtained through the cookies is processed, we can distinguish:

Technical Cookies:
According to the Data Protection Agency, "these are cookies that allow the user to navigate through a website, platform, or application and use the different options and/or services available on it, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remembering the items in a shopping cart, completing the purchase process for an order, submitting an application for registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound, or sharing content through social networks."

Customization Cookies:
According to the Data Protection Agency, "these are cookies that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as the language, the type of browser used to access the service, the regional configuration from which the service is accessed, etc."

Registration Cookies:
These are cookies that identify the registered user (in the registered user section) and identify the user, their password, allow remembering the information entered by the user, and the products and services contracted.
They can persist even when the user closes the browser and automatically identify the user if the session is not closed or if the user has given consent to save the password. If the user closes the session by clicking the "log out" button, this cookie will be deleted, and the user will need to re-enter their access details.

Performance Cookies:
These are cookies that remember the user's preferences on the website so that the user does not have to reconfigure the service.

Geolocation Cookies:
These are used to locate the country where the user is connected from and/or the location from which the user has requested a product or service.
They are very useful for the company to identify the place of origin, to facilitate operations, and to adjust the website to the user's preferences based on the location of the connection.

Analytical Cookies:
According to the Data Protection Agency, "these are cookies that allow the responsible party to monitor and analyze the behavior of users of the websites to which they are linked. The information collected through this type of cookie is used to measure the activity of websites, applications, or platforms, and to create navigation profiles of the users of these sites, applications, and platforms, with the goal of introducing improvements based on the analysis of usage data by service users."
Consequently, these are primarily statistical cookies, either first-party or third-party, and are used to analyze the behavior of all users collectively.
The purpose of these cookies is to perform a statistical and evaluative analysis of the users of a portal, quantify the number of users, and make an approximate measurement of the service, personalize offers and services, optimize navigation, and correct identified deficiencies to facilitate the use of our website and/or application.
These cookies are completely anonymous and are calculated based on parameters maintained by users, such as whether the user is new or returning, language, location, frequency, recurrence of visits, user trends, identifying the most visited and therefore most attractive content for users, the duration of the visit, and the browser and/or terminal used to access the site.

Advertising Cookies:
Advertising cookies are primarily third-party cookies used for the management of advertising spaces.
They are mainly used to measure the effectiveness of online campaigns, determine if they have sparked interest among users, and offer tailored or preferred advertising campaigns for users.
Online advertising managers also use them to show relevant ads on other websites the user visits.

These cookies can be divided into two types:

  • Advertising Cookies:
    According to the Data Protection Agency, "these are cookies that allow for the most efficient management of advertising spaces that, where applicable, the publisher has included on a website, application, or platform providing the requested service, based on criteria such as edited content or the frequency with which ads are displayed."

They are used to track the effectiveness of advertising on a website or a banner placed on another website.
These cookies are installed on the user's browser and measure, for example, the number of times an ad has been viewed, where it appeared, the time it was viewed, and the location from where it was viewed.
They are usually activated through the application or advertising link.

  • Behavioral Advertising Cookies:
    According to the Data Protection Agency, "these are cookies that allow for the most efficient management of advertising spaces that, where applicable, the publisher has included on a website, application, or platform providing the requested service. These cookies store information about user behavior obtained through the continuous observation of their browsing habits, which allows for the creation of a specific profile to display advertising based on this."

In this way, they are a type of advertising cookie used to store and retrieve information about user behavior. All this information is obtained through continuous observation of their browsing habits.

Among the advertising spaces and/or formats where this type of cookie can be found are those integrated within the application itself, such as banners, skyscrapers, page stealers, buttons, and text links, as well as floating formats such as pop-ups, layers, curtain ads, or interstitial ads.

In this way, these cookies allow the creation of a specific user profile to display more personalized advertising, always based on the user's browsing and/or purchasing habits. They are also used to manage advertising actions.

The purpose of these cookies is to identify and display the most suitable offer to the user in real time and on the same computer, so that the user initially sees the most interesting offers based on their preferences while discarding those that are not of interest.

LIST OF COOKIES USED BY OHP SERVICE


At OHP SERVICE, we use our own cookies and session cookies, as well as third-party and tracking cookies, along with analytical cookies to monitor when you access the websites and your behavior while navigating them.

Google Analytics analytical cookies help us measure how users interact with the site's content. When a user browses the pages of www.ohpservice.com, Google Analytics provides us with information about the site through JavaScript tags (libraries) to record information about the page a user has viewed, such as the URL of the page and the service.

Below, we include a list of the cookies we use. Our cookies cannot extract information from the user's hard drive, steal personal information, install programs, or introduce viruses into the user's computer system. Some of them are designed solely to make our website available to you and are installed directly on your device without requiring your consent. Other cookies will only be stored with the user's prior consent.

Regarding the types of cookies used by OHP SERVICE, we highlight the following:
This website uses the following third-party cookies:

Cookie Name

Description

_ga

A Google Analytics cookie that uses an anonymous identifier to distinguish anonymous users. This cookie analyzes user interactions to optimize the services provided. It lasts two years.

_gat

A Google Analytics cookie used to differentiate between the different tracking objects created in the session. The cookie is updated each time it sends data to Google Analytics.

To consult more information about the data collected by Google Analytics through its cookies and how it is used, you can visit the following page.
This website may use connectors with the Twitter social network for the functionality of the widget that displays the latest tweet located at the bottom of the page.
You can click on the different category headers to obtain more information and change our default settings. However, if you block some types of cookies, your experience on the site may be affected, as well as the services we can offer you.
Therefore, by clicking the "ACCEPT" button at the bottom of the page, it is understood that you are giving your express consent to OHP SERVICE to process cookies.

COOKIE SETTINGS
Every user can enable or disable cookies in their browser. Today, all modern browsers allow users to change cookie settings, enabling, permitting, blocking, or deleting them.

Although this will be explained in more detail later, OHP SERVICE informs users that these settings are usually found in the ‘Options’ or ‘Preferences’ menu of their browser.

In browser settings, there are different ways to configure cookies, offering a wide range of possibilities. Users can configure their browser to save cookies or reject them automatically, or depending on the sender, reject them each time before the cookie is registered and stored on the computer.

However, OHP SERVICE informs users that any parameter set by the user may modify access to certain services and could slow down the performance of certain web pages and/or applications.

Among the different ways to configure cookies, we highlight the following methods for managing cookies in the most common browsers. These are as follows:

CHROME
Link:
http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
Summary: Settings -> Show advanced options -> Privacy -> Content settings

Configuration:

  1. Click on the "Tools" section located at the top and select "Options" from the dropdown menu.
  2. Under the "Privacy" section, click on the "Settings" button and then click "OK."

Help: https://support.google.com/chrome/?hl=es#topic=3227046

MICROSOFT INTERNET EXPLORER 6.0, 7.0, 8.0 EXPLORER
Link:
http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
Summary: Tools -> Internet Options -> Privacy -> Settings.

Configuration:

  1. Click on the "Tools" section located at the top and select "Internet Options" from the dropdown menu.
  2. Under the "Privacy" section, click the button. The user must ensure that their privacy level is set to medium or below, which activates cookies in the browser. For enhanced privacy, click "Advanced" and select "Accept first-party cookies and block third-party cookies."
  3. Click the "Apply" button and then "OK" to save the changes.

Help: http://windows.microsoft.com/es-ES/windows/support#top-solutions=windows-xp

MOZILLA FIREFOX
Link:
http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
Summary: Tools -> Options -> Privacy -> History -> Custom Settings

Configuration:

  1. Click on the "Tools" section located at the top and select "Options" from the dropdown menu.
  2. Under the "Privacy" section, click the button. Select the desired settings and then click "OK" to save the changes.

Help: http://support.mozilla.org/es/home

SAFARI
Link:
http://support.apple.com/kb/ph5042
Summary: Preferences -> Security

Configuration:

  1. Click on the "Tools" section located at the top and select "Preferences" from the dropdown menu.
  2. Under the "Privacy" section, click the button. Select the desired settings. For added security, click on "Security." Under "Accept cookies," select "Only from sites I visit."

Help: http://www.apple.com/es/support/mac-apps/safari/

Nonetheless, despite the steps outlined here, OHP SERVICE recommends that users consult their browser's help section for detailed information about the various options for managing cookies.

ENABLE OR DISABLE A COOKIE


There are numerous possibilities for a user to enable and/or disable cookies, as well as configure specific security settings tailored to each user.

Among the most important, we highlight the following:

At any time, the user has the option to accept or reject the installation of cookies, or reject the installation of a certain type of cookie, such as advertising or third-party cookies. Therefore, at any time, the user can allow access, block, and/or delete the cookies installed on their device.

Additionally, after each session, they can delete all or some of the cookies stored.

The user can also activate the “private browsing” option, through which their browser stops saving browsing history, visited sites, website passwords, cookies, and other information from the pages visited or downloaded. In this way, all cookies downloaded during navigation will be deleted when the browser is closed. This last option is not a solution that allows the user to reject cookies but limits their presence to the duration of the user's browsing session.

Cookies can be deleted entirely or partially, allowing the user to have a certain level of control over the cookies in their browser.

However, OHP SERVICE reiterates that rejecting, blocking, or deleting a cookie may affect the proper functioning of the website or application, such as accessing content that requires authentication or being unable to identify the type of device from which the access originates. In this regard, OHP SERVICE declines any responsibility for the operation of the website or service.

The steps to disable cookies depend on the user’s browser. By way of example, we highlight the following options in the main browsers:

MICROSOFT INTERNET EXPLORER 6.0, 7.0, 8.0 EXPLORER
Link:
http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
Summary: Tools -> Internet Options -> Privacy -> Settings.

Configuration:

  1. Click on the "Tools" section at the top and select "Internet Options" from the dropdown menu.
  2. Locate “Browsing History” and click the "Delete" button.
  3. Select “Temporary Internet Files” and “Cookies.”
  4. Finally, click "Delete."

Help: http://windows.microsoft.com/es-ES/windows/support#top-solutions=windows-xp

MOZILLA FIREFOX
Link:
http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
Summary: Tools -> Options -> Privacy -> History -> Custom Settings

Configuration:

  1. Click on the “Edit” or "Tools" section at the top and select "Preferences" or "Options" from the dropdown menu.
  2. Go to the "Advanced" section and choose “Network” (alternatively, navigate to the "Privacy" section).
  3. Finally, click the “Clear Recent History” or “Clear Now” button.

Help: http://support.mozilla.org/es/home

CHROME
Link:
http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
Summary: Settings -> Show advanced options -> Privacy -> Content settings

Configuration:

  1. Click on the "Tools" section at the top and select “Options” from the dropdown menu.
  2. Go to "History" and click the "Clear Browsing Data" button.
  3. Select: “Delete Cookies” and “Clear Cache.”
  4. Finally, click the "Clear Browsing Data" button.

SAFARI
Link:
http://support.apple.com/kb/ph5042
Summary: Preferences -> Security

Configuration:

  1. Click on the "Tools" section at the top and select "Preferences" from the dropdown menu.
  2. Under the "Privacy" section, click the button. Choose the desired settings. For added security, click "Security." In the “Accept Cookies” section, select “Only from sites I visit.”

Help: http://www.apple.com/es/support/mac-apps/safari/

Additionally, OHP SERVICE informs users that on the website of the Spanish Data Protection Agency (AGPD), instructions and videos are available explaining how to configure cookies through various browsers.

UPDATES AND CHANGES TO THE COOKIE POLICY

OHP SERVICE informs that the Cookie Policy may be modified in response to legislative and regulatory changes that may arise on the subject. Any changes will be notified to the user through publication on the website.

For more information on the rights and obligations of the user regarding web browsing and the data protection policy, we recommend consulting the Privacy Policy and General Terms of Use sections presented in the header of the portal.

We understand that the user has read the conditions outlined in the "COOKIES" section, understands the content, and consequently accepts the installation of cookies by clicking the "ACCEPT" button.

 “ACEPTAR”